Western Balkan governments are embracing digitalisation and AI to drive public sector reforms and economic development, while facing challenges around regulation and cybersecurity. This panel explores how new technologies are being applied in the region’s public and private sectors, the key cybersecurity risks they face, and the opportunities for adopting best practices to enhance governance frameworks. Experts will also discuss how EU support is already
aiding this digital transformation and explore additional ways the EU can help accelerate progress, ensuring the Western Balkans remain aligned with European standards in their digital journey.